ASX:CXN

Connxion Customer Intelligence Services are delivered across three platform offerings to assist your organisation to Communicate, Interact, Transact and Delight your customers:

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Customer Communication Platform

These services form the foundation of customer intelligence for enterprises whose primary point of contact with a customer is through billing. This platform enables full personalisation of the customer experience , seamless integration of targeted and measurable marketing and sales campaigns, secure, transactional capability, analysis of customer behavioiur and churn metrics and full reporting capability.

This platform consists primarily of our Data Services suite.

Customer Transaction Platform

These services are our fastest growing suite and form the foundation of customer intelligence for organisations whose primary point of contact with the customer is through the services they deliver. For these organisations reputation is everything , low cost, high performance infrastructure and continuous , real-time information flow is critical to their success.

This platform consists of our Online and Payment services suites.

Customer Experience Platform

These services form the foundation of customer intelligence for organisations who are focused on customer acquisition and retention as a primary driver of differentiation. Connxion currently focus these services in two sectors:

  1. Our Hospitality sector where they form the foundation of customer intelligence for Luxury Hotel Chains to encourage and reward local patrons to utilise the facilities of the hotel regularly.
  2. The Employee Rewards sector where Corporate clients are offered a tailored range of programmes to reward their staff  for excellent performance, provide incentive to retain staff with increased non-salary benefits. But also use these services to assist enterprises to attach incentives and rewards to accelerate adoption of electronic services and reward customer behaviour that drives business outcomes.

This platform consists of our Rewards Services suite